Our clients send billing information to us whenever they like and in a format of their choosing. We have some billing templates created for our clients to use so they know what information we need to get them paid as quickly as possible.
We let our clients know that we have received their billing information so they can be confident that our team is attending to it straight away. We aim to have all billing processed and sent out within 5 working days. It may take a little longer if we need to source missing information and correct errors.
Receipting of income, following up rejected and unpaid invoices are also part of our billing service.
In addition to this, we provide our clients with a comprehensive suite of reports each month so that they can monitor the income they are generating and the speed with which they are being paid. At the end of each financial quarter, we send accounting summaries for that period to help our client complete their Business Activity Statements. We charge our clients a percentage of their receipted income (+GST) each month. So we are not paid until our clients are paid.